The Maryland Board of Dietetic Practice oversees licensure and compliance for dietitians statewide. With the surge in telehealth and virtual nutrition counseling, their licensee base more than doubled over two decades, creating a tidal wave of paperwork and records. Despite moving to an online application process, the board struggled with paper overflow, scattered files, and limited staff stretched thin by manual document handling.

Like many health boards, they faced mounting challenges: maintaining cumbersome filing cabinets and worrying about security lapses and compliance risks. Office space was running out, paperwork was everywhere, and the risk of data loss grew.

The board then turned to DocuXplorer to move decades of backup paper files into a secure digital library. Working with DocuXplorer’s scanning partner, tens of thousands of documents from active and inactive licensees were digitized, tagged with critical metadata, and organized into an intuitive system accessible from anywhere.

The digital migration relieved the pressure on staff, shifted file retrieval from hours to seconds, and made compliance audits straightforward—without the need for extra hires or IT complexity.

Migrating over 24,000 records, the board transformed its document management from packed cabinets to a centralized, searchable hub. The staff has gone from manual records management to seamless document processing and audits. They can now serve dietetics professionals of the state of Maryland more efficiently than ever.

Physical storage overflow is gone, and sensitive data is safeguarded with robust security and automated retention controls. The new system cost just a fraction of a manual migration, saving more than 10 months of staff time and roughly $27,770.

For Marie and her team, DocuXplorer means peace of mind, operational continuity, and the confidence to scale as the demand for licensure grows.