DocuXplorer Data Privacy Policy

NOTICE: This Privacy Policy becomes effective as of September 1, 2020.

Archive Power Systems, Inc. DBA DocuXplorer Software is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the DocuXplorer Software products, services and governs data collection and usage. By using the DocuXplorer Software products and services, you consent to the data practices described in this statement.

Collection of your Personal Information

DocuXplorer Software collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. DocuXplorer Software also collects anonymous demographic information, which is not unique to you, such as your ZIP/postal code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by DocuXplorer Software. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by DocuXplorer Software for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DocuXplorer Software website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through DocuXplorer Software public message boards, this information may be collected and used by others. Note: DocuXplorer Software does not read any of your private online communications.

DocuXplorer Software encourages you to review the privacy statements of products you choose to link to from DocuXplorer Software so that you can understand how those products collect, use and share your information. DocuXplorer Software is not responsible for the privacy statements or other content on Web sites outside of the DocuXplorer Software and DocuXplorer Software family of Products.

Use of your Personal Information

DocuXplorer Software collects and uses your personal information to operate the DocuXplorer Software products and deliver the services you have requested. DocuXplorer Software also uses your personally identifiable information to inform you of other products or services available from DocuXplorer Software and its affiliates. DocuXplorer Software may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

DocuXplorer Software does not sell, rent or lease its customer lists to third parties. DocuXplorer Software may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, DocuXplorer Software may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DocuXplorer Software, and they are required to maintain the confidentiality of your information.

DocuXplorer Software does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

DocuXplorer Software keeps track of the products and web site usage, in order to determine what DocuXplorer Software services are the most popular. This data is used to deliver customized content and advertising within DocuXplorer Software to customers whose behavior indicates that they are interested in a particular subject area.

DocuXplorer Software will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DocuXplorer Software or the site; (b) protect and defend the rights or property of DocuXplorer Software; and, (c) act under exigent circumstances to protect the personal safety of users of DocuXplorer Software, or the public.

DocuXplorer uses Google Analytics Advertising Features. If you wish to opt out, please click the following link to install an add-on to prevent your data from being used by Google: https://tools.google.com/dlpage/gaoptout.


Policy Toward Children

DocuXplorer Software Web Site and Services are intended for a general audience and not directed to children under sixteen (16) years of age. We do not market products or services to children, and we do not knowingly collect personal information from children at any time, including as defined by the U.S. Children’s Privacy Protection Act ("COPPA") or personal information as defined under the CCPA from anyone under the age of 16 without verification of consent. If you are under the age of 16, please do not provide personal information of any kind whatsoever and please do not use DocuXplorer Software’s Site and Services or participate in DocuXplorer Software’s surveys, contests, events, and other promotions. If you are a parent or guardian and believe DocuXplorer Software has collected such information without parental consent, please contact us as set forth in the section entitled "Contact Information" below and we will remove such data to the extent required by COPPA or other applicable law.

Use of Cookies

The DocuXplorer Software website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DocuXplorer Software pages, or register with a DocuXplorer Software site or service, a cookie helps DocuXplorer Software to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DocuXplorer Software website, the information you previously provided can be retrieved, so you can easily use the DocuXplorer Software features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DocuXplorer Software services or Web sites you visit.

Security of your Personal Information

DocuXplorer Software secures your personal information from unauthorized access, use or disclosure. DocuXplorer Software secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Implementation and use of tracking and analysis tools and social media plug-ins

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files that are stored on your computer and used to analyze the way you use our website. The information generated by cookies in relation to your use of this website is generally sent to a Google server in the US where it is stored. As part of this process, we use IP anonymization ("IP masking") on our website. This means that within member states of the European Union or in other states that are party to the Agreement on the European Economic Area, your IP address will be shortened by Google before it is transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the US first, and then shortened. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the website owner with other services relating to website and Internet usage. The IP address that is sent from your browser by Google Analytics is not merged with other Google data. You can prevent cookies from being saved by applying a specific setting in your browser software. However, please note that if you do this, you may not be able to use all of the features of this website to the fullest extent possible. You can also prevent Google from collecting and processing the data generated by cookies in relation to your use of the website (including your shortened IP address). You can do this by downloading and installing the browser plug-in available from the following link: http:///tools.google.com/dlpage/gaoptout?hl=en For both general and detailed information about Google Analytics as well as information about data privacy, refer to the link above or go to http://www.google.com/intl/en/policies/privacy/. This website uses Google Tag Manager. Google Tag Manager is a solution that enables marketers to manage website tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect personally identifiable information. The tool triggers other tags that in turn may collect data. This data is not accessed by Google Tag Manager. If disabled at domain or cookie level, Google Tag Manager will be disabled for all tracking tags implemented by Google Tag Manager. For more information about Google Tag Manager, see http://www.google.com/tagmanager/faq.html and http://www.google.com/tagmanager/use-policy.html. This website also uses the online advertising program Google AdWords, as well as its conversion tracking feature. The cookie that is used for conversion tracking is stored on your computer or mobile device whenever you click on an ad served by Google. These cookies expire after 30 days and are not used to personally identify individual users. If you visit certain pages of this website and the cookie has not yet expired, both we and Google can detect that you clicked on the ad and were redirected to this page. Each Google AdWords client receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords clients. Information gathered using a conversion cookie is used to generate conversion statistics for AdWords clients that have opted to implement conversion tracking. Clients are informed about the total number of users that clicked on their ad and were redirected to a page containing an embedded conversion tracking tag. However, they do not receive information that personally identifies individual users. If you do not want your data to be tracked, you can easily disable the Google conversion tracking cookie in your Internet browser's user settings. Your data will then be excluded from conversion tracking statistics. In addition to Google AdWords, this website also uses Google Remarketing. Google Remarketing determines whether you have visited certain pages of our website and then uses this information to display targeted advertisements on our website or on the Google Advertising Network.

Ontraport

Our services use Ontraport’s software solution for managing and conducting inbound marketing. Information is stored on their respective platforms. We may use this information to get in touch with users of our website and to determine which of our services are most relevant to these users. All of the information we collect is subject to this Privacy Policy. We use all collected information solely for the purposes of optimizing our marketing efforts. Ontraport is located at 2030 Alameda Padre Serra, Suite 200, Santa Barbara, CA 93103. For more information, visit the Ontraport website (which contains general information about Ontraport and its data privacy).

Salesforce

Our services use Salesforce’s software solution for managing and conducting inbound marketing. Stored information is stored on their respective platforms. We may use this information to get in touch with users of our website and to determine which of our services are most relevant to these users. All of the information we collect is subject to this Privacy Policy. We use all collected information solely for the purposes of optimizing our marketing efforts. Salesforce Data Protection Officer (Salesforce Privacy Team), 415 Mission St., 3rd Floor, San Francisco, CA 94105, USA. For more information, visit the Salesforce website (which contains general information about Salesforce and data privacy).

Controlling Your Personal Information

You can opt-out of receiving promotional e-mails from us at any time by following the instructions as provided in e-mails to click on the unsubscribe link, or e-mailing us at the e-mail address set forth in the section entitled "Contact Us" below, with the word UNSUBSCRIBE in the subject field of the e-mail. Please note that you cannot opt-out of non-promotional e-mails, such as those about your account, transactions, servicing, or DocuXplorer’s Software ongoing business relations. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided under the "Contact Us" heading below.

If you have opted-in to receive push notification on your device, you can opt-out at any time by adjusting the permissions in your device or uninstalling our app.

Please note that your opt-out is limited to the e-mail address, device, and phone number used and will not affect subsequent subscriptions.

California consumers, Nevada consumers, and data subjects in Europe may have additional rights as set forth in the sections entitled "California Privacy Rights," "Nevada Privacy Rights," and "European Privacy Rights" below. For more information about choices regarding Tracking Technologies, see the section on "Cookies and Other Tracking Technologies and Choices Regarding the Same" above.

California Privacy Rights

Shine The Light Customer Rights

Customers in the State of California may request a list of categorized third parties and in some cases affiliates to whom we may have disclosed their personal information specifically for those third parties’ and/or affiliates’ own marketing purposes, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit a written request to the email or address provided below. Requests must include "California Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are not required to respond to requests made by means other than through the provided e-mail address or mail address.

California Consumer Rights Under The CCPA Right to Know and Delete.

Consumers who are California residents (and not representatives of businesses, whether those businesses are our customers or others) have the right to know certain information about our data practices in the preceding 12 months. In particular, they have the right to request the following from us:

  • The categories of personal information we have collected about them;
  • The categories of sources from which the personal information was collected;
  • The categories of personal information about them that we disclosed for a business purpose or sold;
  • The categories of third parties to whom the personal information was disclosed for a business purpose or sold; and
  • The business or commercial purpose for collecting or selling the personal information.

In addition, in certain circumstances California consumers have the right to delete the personal information we have collected from them.

To exercise any of these rights, California consumers should submit a request via Info@docuxplorer.com. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.

If we have processed personal information about you as a service provider on behalf of a customer and you wish to exercise any rights you have with such personal information, please inquire with our customer directly. If you wish to make your request directly to us, please provide the name of our customer on whose behalf we processed your personal information. We will refer your request to that customer, and will support them to the extent required by applicable law in responding to your request.

Do Not Sell My Personal Information.

DocuXplorer Software will always seek your affirmative direction/consent to intentionally disclose personal information to third parties in ways that might otherwise be construed to be a "sale" under the CCPA.

Nevada Privacy Rights

Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by the business to a third party for the third party to license or sell the personal information to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us at info@docuxplorer.com.

GDPR Privacy Rights

If you have any questions about your personal data, you can contact us in writing at any time. In accordance with the GDPR, you have the following rights:

7.1 Right of access (Article 15 of the GDPR and subpoints)

At all times, you have the right to obtain information about the categories and types of information we process in respect of your personal data, the purpose for which this data is processed, how long this data is stored including the criteria used to determine storage of this data, and whether automated decision-making including profiling is used in this context. You also have the right to find out the recipients or categories of recipient to whom your data has been or will be disclosed; in particular, recipients in third countries or international organizations. In this case, you also have the right to be informed about which appropriate safeguards have been put in place in connection with the transfer of your personal data.

In addition to the right to lodge a complaint with a supervisory authority and the right to be informed about the origin of your data, you have the right to erase and rectify your data as well as the right to restrict or object to the processing of your personal data.

In all cases mentioned above, you have the right to request from the data processor a free copy of your personal data that is processed by us. We are entitled to charge a reasonable administration fee for any additional copies that you request or that exceed the scope of a data subject's right to be informed.

7.2 Right to rectify (Article 16 of the GDPR)

You have the right to request the immediate rectification of your incorrect personal data as well as, taking into account the purposes for which the data is processed, the right to request that incomplete personal data be completed, including by means of providing a supplementary statement.

If you would like to exercise your right to rectify your data, you can contact our data protection officer or the controller at any time.

7.3 Right to erase (Article 17 of the GDPR)

You have the right to request immediate erasure of your data ("right to be forgotten"), especially if storage of the data is no longer necessary, if you have withdrawn your consent to have your data processed, if your data has been unlawfully processed or collected, or if erasure of your data is required in order to ensure compliance with a legal obligation under EU or national law.

However, the right to be forgotten does not apply if there is an overriding right to freedom of expression or freedom of information, if retention of the data is necessary in order to ensure fulfillment of a legal obligation (retention obligations, for example), if erasure of the data is precluded for archiving reasons, or if storage of the data is required for the establishment, exercise, or defense of legal claims.

7.4 Right to restrict (Article 18 of the GDPR)

You have the right to request that the controller restrict the processing of your data if you are contesting the accuracy of the data, if processing is unlawful, if you refuse to have your personal data erased and are requesting instead that processing of your data be restricted, if the requirement to process your data no longer applies, or if you have objected to the processing of your data in accordance with Article 21 (1), pending confirmation that the legitimate grounds of the controller do not override your own legitimate grounds.

7.5 Right to data portability (Article 20 of the GDPR)

You have the right to have any personal data that you provided to a controller supplied to you in a structured, commonly used, machine-readable format. In addition, you have the right to freely transfer this data to another controller without being restricted from doing so by the controller to whom you had provided the personal data initially, where:

·   processing is based on consent, and

·   processing is carried out by automated means.

In exercising this right, you also have the right to have your personal data transmitted directly from one controller to another, where this is technically feasible. This must not adversely affect the rights and freedoms of others. The right to data portability shall not apply in cases where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7.6 Right to object (Article 21 of the GDPR)

You have the right to object at any time to the collection, processing, or use of your personal data for the purposes of direct marketing, market research, or public opinion polling, as well as to general business data processing, unless we can demonstrate compelling legitimate grounds for processing your personal data that override your interests, rights, and freedoms.

In addition, you cannot exercise your right to object if the collection, processing, or use of the data is provided for or required by law.

7.7 Right to lodge a complaint with a data protection supervisory authority (Article 77 of the GDPR in conjunction with Section 19 of the German Federal Data Protection Act—BDSG)

You have the right to lodge a complaint with the competent supervisory authority if you believe that an infringement has occurred in relation to the processing of your personal data.

7.8 Right to withdraw consent with regard to data protection regulations (Article 7 (3) of the GDPR)

You can withdraw your consent to the processing of your personal data at any time without stating a reason. This also applies to the withdrawal of declarations of consent issued to us prior to the entry into force of the EU General Data Protection Regulation.

Transfer of data to third parties

In general, we do not sell or rent user data. The transfer of data to third parties that extends beyond the scope described in this Data Privacy statement shall only take place if required in order to provide the requested service.

We shall only transfer data if there is a legal obligation to do so. This would be the case if a government institution (a law enforcement authority, for example) submitted a written request for information or if a court order was in place.

Personal data shall not be transferred to third countries outside the US.

Changes to this Statement

DocuXplorer Software may change this Privacy Policy at any time. When we update this Policy, we take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material changes if and where this is required by applicable data protection laws. You can see when this Policy was last updated by checking the "effective" date displayed at the top of this Policy. DocuXplorer Software recommends that you review this Privacy Policy regularly for any revisions. Your continued use of the Site or Services after such revisions will constitute your acknowledgement of the amended Policy.

Contact Information

DocuXplorer Software welcomes your comments regarding this Statement of Privacy. If you believe that DocuXplorer Software has not adhered to this Statement, please contact DocuXplorer Software at info@docuxplorer.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.