Support

DocuXplorer System Requirements

DocuXplorer can operate on your existing network hardware. Workstations require Microsoft Windows 7 or later 32 or 64 bit, Pentium 4 processors with at least 1 GB or more. DocuXplorer’s internal database server runs side-by-side with a SQL or other company server. DocuXplorer was designed so that there would be little or no database maintenance, and has a very small footprint. Microsoft Internet Explorer 10 or newer must be installed on your workstation prior to the installation of DocuXplorer. If you are looking to integrate with Microsoft Office, you must be running MS Office 32bit 2003 or later.

For five or fewer users, you can use DocuXplorer directly from a workstation or opt for a dedicated server (including virtual machines) running up-to-date versions of Windows (must be Windows 2008 or newer) or Linux. However, servers are recommended for systems with five or more users. If you have a large number of documents to store, you may want to add a large hard drive to your network for document storage. You should also have an adequate back-up system in place. Learn more about DX Secure Backup for disaster recovery services.

If you plan on scanning documents into DocuXplorer, you will need a scanner with an auto-document feeder for paper documents. The scanner speed will depend on your daily scanning needs. 

Sybase (a SAP company) Advantage Database Server software requirements.

Enterprise hardware recommendations:

For up to 50 users:

  • Processor: Two 2nd Generation Intel® Xeon® processors 8 cores
  • RAM:16 GB 
  • Controller: SCSI or SSD (second controller preferred) with Hardware RAID 5 (3 drives for RAID 5) Network Card: 100MB/1GB Network Card For 50-100 users – large deployments require dedicated servers
  • Processor: Dual 1.8 GB Xeon RAM: 8 GB Controller: SCSI with Hardware RAID 5 (3 drives)
  • Network Card: 100 Mb Network Card

For more than 50 users:

  • Processor: Two 2nd Generation Intel® Xeon® processors 12 cores 
  • RAM: 24 GB 
  • Controller: SCSI or SSD (second controller preferred) with Hardware RAID 5 (3 drives for RAID 5)
  • Network Card: 100 Mb / 1 GB Network Card

TWAIN Compatible Scanners

All of the scanner models listed below have been tested with the TWAIN drivers supplied with them at the time of testing. All of these have interfaced successfully with DocuXplorer. Nonetheless, Archive Power Systems, Inc. cannot guarantee that these scanners will be fully compatible with the DocuXplorer product line due to the fact that we were unable to encompass all the possible operating systems and scanner drivers during the rigorous testing process. 

To help you best determine whether or not the scanner you have is the right fit for use with DocuXplorer, we encourage you to download our free full-functionality trial and test its performance and integration. If you need help configuring your scanner to interface with DocuXplorer, please feel free to contact our technical support team at support@docuxplorer.com for prompt assistance.

  • Agfa
  • Artek
  • Avigramm
  • Avision
  • Bell&Howell
  • BenQ(Acer)
  • Brother
  • Canon
  • Epson
  • Fujitsu
  • Genius
  • Hewlett-Packard
  • Lexmark
  • Microtek
  • Mustek
  • Panasonic
  • Plustek
  • Primax
  • Relisys
  • Umax
  • Visioneer
  • Xerox

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