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Top Benefits of Incorporating Automated Workflow into Your Document Management Software

Businesses usually have internal mechanisms through which processes such as purchase requests, supply orders and payment for goods and services received are subjected to before they can be approved. Organizations that are not yet paperless would have to physically take the documents to the different managers for approval. This is not only tiring but it is time-consuming as well and in today’s fast-paced business environment, that is quite unacceptable Read More »

Document Management Software Vs. Online Storage

As businesses grow, they often find that their local file servers have reached their end-of-life and they are now difficult to maintain. In an attempt to fulfill their document storage needs, these firms often opt for online public cloud services such as Google Drive or Dropbox, only to realize that these platforms are not scalable, have poor functionality and are prone to external attacks.

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Five Reasons Document Management Software Can Save Your Company Money

In this digital day and age, most businesses are able to save substantial amounts of money and resources by investing on Document Management Software solutions, which are truly one of the greatest inventions ever made for business. Document Management Software (DMS) is so crucial for businesses to thrive in the digital age as it acts to centralize all business content of any company. Read More »

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DocuXplorer prides itself on its industry-leading customer support. Email support (support@docuxplorer.com) to users with current licenses is provided free-of-charge and DocuXplorer's comprehensive Help Menu has the answers you may need for most questions you may have. Yet, there may be occasions when phone support is needed and/or a technical support representative may be required to remotely access your computer to provide the necessary support.

In these cases, we offer several levels of pay-per-incident phone support or Super Support - an industry-leading support solution that provides your users with priority and unlimited phone and Web-based technical support with one of our trained technicians. Clients with Super Support subscriptions also have the added bonus of receiving new features, bug fixes and other product enhancements before the scheduled release dates.

Please note that, while DocuXplorer is sold internationally, technical support is only available in English at this time. Level 2 and Level 3 phone support tickets much be purchased in advance or clients must have a credit on their account prior to services being provided.

To purchase any of these options, click here, or for sales assistance you can email sales@docuxplorer.com or call toll-free to (888) 246-9696.

DocuXplorer Training

Do you have a new employee who needs to be trained to understand the many features and benefits of DocuXplorer or do you want to better understand some of the features you may not have been using to their full potential? We offer customized training, on a per-hour basis, to ensure you and your workforce are utilizing DocuXplorer's full functionality to its greatest extent.

DocuXplorer Consulting and Taxonomy Services

Our highly trained consulting services department is ready to offer its specialized services to clients who are seeking a more efficient way to organize and restructure their document workflow, configure their import engine, remotely access their files and much, much more. To find out how we can improve your business productivity and increase your bottom line, click here.

DocuXplorer Automated Workflow and BPM Services

Take advantage of our expertise in workflow design and implementation by utilizing one of our consultants to build a customized workflow for your specific needs. Whether it's to manage expense reports, prospective new hire resumes, or standard operating procedure updates, our consultants will create the unique workflow you need, and at a very affordable price. Click here to find out more about DocuXplorer's new automated workflow feature.