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Top Benefits of Incorporating Automated Workflow into Your Document Management Software

Businesses usually have internal mechanisms through which processes such as purchase requests, supply orders and payment for goods and services received are subjected to before they can be approved. Organizations that are not yet paperless would have to physically take the documents to the different managers for approval. This is not only tiring but it is time-consuming as well and in today’s fast-paced business environment, that is quite unacceptable Read More »

Document Management Software Vs. Online Storage

As businesses grow, they often find that their local file servers have reached their end-of-life and they are now difficult to maintain. In an attempt to fulfill their document storage needs, these firms often opt for online public cloud services such as Google Drive or Dropbox, only to realize that these platforms are not scalable, have poor functionality and are prone to external attacks.

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Five Reasons Document Management Software Can Save Your Company Money

In this digital day and age, most businesses are able to save substantial amounts of money and resources by investing on Document Management Software solutions, which are truly one of the greatest inventions ever made for business. Document Management Software (DMS) is so crucial for businesses to thrive in the digital age as it acts to centralize all business content of any company. Read More »

Customer Service Software

DocuXplorer is ideal for organizations looking to better manage a customer service department through customer service software for document management. Our customer service software allows customer service representatives and management to store, organize and find documents and other files across departments or throughout the entire organization. Forms such as completed customer surveys, past-due reminders, bills and customer statements can be easily managed, organized and maintained - simply and efficiently. DocuXplorer's customer service software makes it possible for customer service departments to have the functionality of document management systems used by larger institutions, without hiring an IT consultant or the need for technical expertise.

Customer service software allows you to:

  • Color-code or assign priority levels to documents requiring immediate attention
  • Create workflow for greater efficiency
  • Perform full text searches by keyword to quickly locate a document
  • Automatically OCR documents
  • Add files easily using 'drag and drop' from a monitored hard drive folder to a DocuXplorer folder

DocuXplorer's customer service software sales team is waiting to help you improve your document management. Contact us to learn more.