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DX Enterprise Frequently Asked Questions
What are the hardware requirements?DocuXplorer can normally be run using your existing network hardware. Workstations require Pentium 2 machines with at least 128 MB RAM (512 MB Recommended). For multiple users you will need a network server running any of the Microsoft network operating systems, Novell or Linux. If you have a large number of documents to store you may want to add a large hard drive to your network for document storage. As with any enterprise, you should also have an adequate backup system in place. You will need a scanner with an auto-document feeder for paper documents. Scanner speed will depend on your daily scanning needs. Are documents stored in a proprietary format?No, all documents are copied to the Docuxplorer database and left unchanged. Computer-generated documents are stored in their native format and Image documents are stored as standard TIFF files viewable on any Windows PC using the operating systems own imaging system. You can export or email a document from DocuXplorer and any user with a Windows PC and the document's source program can open, view and edit almost any document. Can I scan documents as PDF or TIFF? Yes, you can scan documents in as either PDF or TIFF image documents Can DocuXplorer convert documents to PDF? Yes, DocuXplorer allows users to convert any printable document into a PDF document. Can I merge documents in DocuXplorer? Yes, a user can merge multiple file type into a PDF document or merge multiple TIFF images files into a TIFF document. Does the software provide image compression? Yes, DocuXplorer uses state-of-the-art industry compression techniques on scanned documents. A page of black and white text using compression is approximately 25 - 50 KB, allowing you to store millions of documents on a single hard drive. Can anyone view or edit DocuXplorer documents using Windows Explorer or any other file manager?No, all documents are stored in the DocuXplorer database and cannot be viewed or edited outside the program. This prevents anyone from accidentally or maliciously deleting or misplacing a document on a hard drive. Can I control access to documents?Yes, DocuXplorer uses a powerful security methodology for users and groups that allows an administrator to set user permissions based on the user login. Inactivity log-off further assures the confidentiality of your stored documents. Can I create a logical document folder structure?Yes, DocuXplorer's Library tree allows users to create Cabinets, Drawers and Folders just as they would in their real-world office environment. What kind of documents can I store in DocuXplorer?A document can be any computer-generated file or scanned in image. If the document is a computer-generated file (i.e. Word, Excel, PowerPoint, WAV, MPG, etc.) it will be opened to view and edit by its source program as long as you have the source program installed on that local workstation and is registered in the Windows Registry. An image file is viewed and annotated using the DocuXplorer image viewer. Is there any limitation on the number of documents I can store?No, each Drawer is a separate database holding up to 4 GB documents and you can create an unlimited number of Drawers. The only limitation is the amount of storage available in your computer system. Is there any limitation on a document's physical size (i.e. pages, dimensions, etc.)?No, we have clients who have stored documents with as many as 3000 pages in a single document. Can I add user-defined index fields to create my own document profiles? Yes, DocuXplorer Enterprise allows you to create an unlimited number of Index Sets each with up to 35 user-defined fields. Can I sort and group my documents? Yes, you can sort and group the contents of a folder or query list using simple drag and drop. In addition you can add summary fields for sum, count, minimum, maximum and more. Can I OCR my documents and search through the full text? Yes, DocuXplorer provides you with built-in OCR. OCR a scanned in or image document and you can search the full text using the search engine. You can also index and search the full text of electronic documents (Word, Excel, CAD, etc.) as well as the OCR text. Can I add additional pages to a an existing document? Yes, you can either insert new scanned in pages or append them to the end of an image document. You can also break a document into multiple new documents or create a new documents from specific pages of an existing document while leaving the original document intact. Can I add comments or notes to be attached to a document? Yes, you can use the Description Field or any of the user-define memo fields to add notes or comments. Notes or comments entered into any of these will be then searchable. Can I link a document to a web page or other document? Yes, you can add a hyperlink index field to an Index Set or a hypertext annotation to an image document that will automatically bring up either a web site URL or a file on any network or local drive. Can I add annotations to an image document? Yes, DocuXplorer comes with a full set of annotation tools including highlighter, redaction, hyperlink, rubber stamp and more. Does DocuXplorer support all Windows platforms? DocuXplorer supports Windows 2000 or later, including Windows XP, 2003 Server, Terminal Services, as well as Novell, Linux and Citirix servers. Can more then one user search for and view a document at the same time? Yes, multiple users can search for and view documents at the same time. Does the program provide document security? Yes, you can set security rights based on user login for any object in Docuxplorer right down to a field. DocuXplorer also allows you to customize permissions for a user or group for every function of the program including the ability to make objects (Cabinets, Drawer, Folders, Documents, or Fields) invisible to users based on login. DocuXplorer Security is a key element in complying with HIPAA and SEC regulations. Does DocuXplorer have a document audit trail? Yes, the Document Event Log records a document's events, view, modify, email, print, copy, move, and more to display as a sort able list associated with each document. DocuXplorer goes even further by providing a Library Event Log that administrators can use to determine work that has been done during a time or other useful information. Does the program allow for version control? Yes, you can set versioning as either a default or on a document by document basis. Document versions are tracked by time and date of modification and author. Yes, using the check-in/check-out feature of the program users can check out a document. When another user requests that document a dialogue box comes up with a note from the user who has checked the document out. When a document is checked out it can be viewed but not edited until it is checked in by the editor. Does the program provide an easy method of backing up data? Yes, simply add the DXDOCS folder on your network drive to your daily backup routine. If you choose to create Cabinets in locations other then the DXDOCS folder simply add those locations as well. Can I archive my data to CD-R or DVD? Yes, you can archive a Cabinet with all its documents and index data to either CD or DVD. Can I export document index data and use it to create reports? Yes, DocuXplorer provides you with the ability to export a folder contents or query list to either and Excel spreadsheet or HTML. The exported data then appears completely formatted, ready for printing. Does DocuXplorer comply with SEC and NASD Regulations on document /records security and retention? Yes, DocuXplorer complies with all regulations for document/record security and retention click here to see more information on the SEC Final Ruling and how DocuXplorer allow you to easily comply. Does DocuXplorer comply with HIPAA regulations for medical care facilities? Yes, DocuXplorer has been designed to comply with all HIPAA regulations. |
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