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Client Case Studies

 

 

 

Columbus State Community College, an educational institution in Columbus, Ohio that has been using Archive Power and DocuXplorer software since September, 2000.

Scope:
The implementation of a document management system to store and access blueprints for the facility operations department.

Benefit:
The time to retrieve blueprints for building services has been reduced to seconds resulting in greatly reduced costs of labor. The people working in the department found the software very easy to use and valuable. They have increased the scope to include the storage of all their documents, e-mails and faxes. The ability to store any type of document has resulted in saving the space and costs of two complete lateral file cabinets during the first few months of operation. Costs were also significantly reduced for document distribution and office supplies.

  

“CSCC has benefited more than expected from using DocuXplorer.  As a non-profit, educational institution, it is critical that we are constantly implementing cost-cutting procedures and DocuXplorer has helped us do just that.”

- Ann Miller, IT coordinator of facilities at Columbus State Community College


Brecher, Fishman et. al., the largest personal injury law firm in New York State. The firm has seven offices across the state connected by a wide area network. They have been using DocuXplorer since February, 2000.

Scope:
Brecher, Fishman purchased DocuXplorer to archive closed case paperwork to reduce the space needed to store paper documents generated by this large law firm that will close thousands of cases each year with hundreds or thousands of pages of documents per case.

Benefit:
The immediate benefit was to significantly reduce the amount of space needed to store all the paper documents from closed cases; a benefit quickly achieved. In a very short time it was decided to add scope to the use of DocuXplorer not just for archival purposes but also to manage documents on live cases, rejected cases, settlements, medical reports, employee records, and accounting documents. In the near future DocuXplorer will be used to store and distribute all case documentation and incoming mail for all Brecher, Fischman attorneys, clerical and support personnel.

“We chose DocuXplorer because it was easier to use than any of its far more expensive competitors. As we implemented the system, we found that we could save a lot of time and money by using the program to manage and distribute more and more of our documents, instead of physically transferring files from one office to the other.  Best of all, we no longer have to worry about losing documents during the physical transfer.  We have plans to continue expanding our use of DocuXplorer as an integral part of our business process.”

- David Barbera, senior IT director of Brecher, Fishman


The Burgiss Group, a software and services company developing pension fund investment tracking systems. Located in Hoboken, New Jersey, they have been using Archive Power and DocuXplorer since December, 1999.

Scope:
Recognizing that all their pension fund management clients were required by law to archive fund investment documents, Burgiss proposed that they store all the documents electronically as a service for their subscribers. Using DocuXplorer they scanned in and archived investment disclosure documents such as quarterly financial statements to provide a unified archive of those documents relevant to all their clients. A client could then request a document which they would receive via e-mail.

Benefit:
The initial benefits for Burgiss had been faster access to the documents, providing clients with added services and saving the space of more then ten complete file cabinets a year. The scope has since been increased as work is in progress to provide Burgiss clients with secure direct access to the DocuXplorer stored documents via a browser interface over the web .

 “We had been drowning in paper and DocuXplorer helped us save a great deal of space. Even more valuable than that is the savings in man-hours.  With instant access to the documents and the ability to e-mail or fax documents directly to the client from DocuXplorer, we are providing better service to our clients at a lower cost – a win-win for everyone.”

- Marjorie Laue, archive administrator for The Burgiss Group


Healthcare Management Inc., a Massachusetts company, manages office functions for multiple medical practices and has been using DocuXplorer software since September, 1999.

 Scope:
This client purchased a single user of DocuXplorer to archive, manage and access the Explanations of Benefits Forms provided by insurance companies to their client medical practices.

 Benefit:
The benefit provided by DocuXplorer has been significant, as the program was implemented the company recognized that many other types of documents could be managed, stored, and accessed adding benefit beyond the original scope. Added to the DocuXplorer document library were doctor’s daily notes, contracts with insurance companies, accounts payable documents, doctor’s contracts with medical practices and hospitals, company daily reports and written referrals; copies of which are often requested by insurance companies and could now be faxed directly to the requestor from a DocuXplorer folder. In addition newsletters received from insurance companies were added to the Library to be accessed by everyone involved without the need of making copies and hand distribution of those copies. The client has consistently added licensed users as additional benefits were recognized with more users expected to be added early 2002.

The company saves the physical space of storing approximately 4000 documents per month with that number expected to continue grow rapidly. Document capture and indexing is simple and fast and the speed to access the stored documents has been greatly reduced, along with costs for document distribution, printing, office supplies and manpower. Its speed of growth has requires Healthcare Management to add a steady flow of new workers all needing to work with the documents stored in DocuXplorer. Training these new workers in the use of DocuXplorer has proved to be especially easy, allowing workers to be up-to-speed and productive to the company almost immediately.

“As our company has grown, DocuXplorer has become a major element of our productivity.  We have been able to save a tremendous amount of time and money in storage, man-hours, printing, office supplies – just about in every area of operations – due to the power and ease-of-use of this document management system.”

- John Bogacz, president of Healthcare Management Inc.


Lady's Funeral Home, a funeral home in Kannopolis, N.C..

Scope:
Lady's Funeral Home originally purchased Archive Power SB to store client funeral records. They started using Archive Power in September, 2000 and upgraded to DocuXplorer Personal when it was first released.

Benefit:
After working with the single user DocuXplorer Personal seeing how valuable and easy it was to use for their initial purpose Lady's upgraded again to a multi-user  DocuXplorer Pro system. Lady's Funeral Home has now stored 40 years of funeral records and added to that human resources documents that OSHA requires funeral homes to store for 30 years after an employees termination and many other essential business documents. Time to retrieve documents has been cut down to seconds and the cost savings from the resulting productivity has been significant.


 

 

 




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